Solutions

Direct Health is an innovative professional services firm specializing in risk management and international insurance solutions for companies operating in emerging markets.

Employee Benefits

Direct Health understands your business has specific needs. We listen, and work with you to design a solution to meet your needs, and can implement a global solution if required.

What We Do

We provide expatriate solutions. Companies operate in a competitive and international marketplace and face difficulties to retain and reward their staff.

Providing your globally mobile employees with an attractive employee benefit package helps develop loyalty. Let us help you provide them a solution designed for your unique needs. We provide a flexible modular solution and single contract with consistent administration and reporting.

Medical Cover:

  • Can cover Pre-Existing Medical Conditions
  • Major Medical coverage or added benefits such as general practitioners, specialists, tests, diagnostic scans, maternity and dental
  • Specialty plans in certain industries (Industry Specific Policies available)
  • Cover in high risk Countries
  • Stop Loss policies for companies self-insuring smaller claims

Life Insurance:

  • Fixed sum insured or multiples of annual salary
  • No medical underwriting for larger groups
  • Cover for acts of war and terror
  • No claims discount possible

Personal Accident:

  • Stand-alone or combined with life cover
  • Fixed coverage or multiples of annual salary
  • Accidental death and/or dismemberment
  • No claims bonus

Disability Insurance:

  • Stand-alone or combined with life cover
  • Fixed coverage or up to 75% of annual salary
  • 3 or 6 month deferment

Pension:

  • Pension provisions designed with an international focus allow employers to provide their expatriates with enhanced benefits for their retirement.

Professional Service

Human Capital specialists need to know the international medical cover they provide to their international assignees abroad provides adequate cover and is simple to use. We provide policies that can cover all your international assignees in multiple countries, providing worldwide cover, 24-7-365, including cover in their home country.

Our Service & Support For Policy Administrators:

  • Provide Clear Information & Simple Processes
  • On-going Membership Support
  • Timely Renewal Process
  • Periodic Risk and Insurance Market Reviews
  • Cost Control Analysis & Recommendations

Our Service & Support For Members

  • Emergency Medical Provider Support
  • Claim Dispute Resolution
  • On-going Benefits Advice
  • Claims Assistance
  • Wellness programs

Capabilities

We provide a wide range of insurance consultation services and protection policies to a wide diversification on industry sectors and employers. From International Schools, Marine, Energy & Mining risks to SMEs and Multi-National firms. We assist in all aspects of consultation, implementation and support, from benefit design to benchmarking and the analysis of outsourcing and compliance.

Partner With Direct Health

  • Single point of contact for a broad range of services and policies.
  • Seamless integration of all health care and other benefits programmes
  • Access to world-class consulting and brokerage services
  • Claims assistance & Dispute Resolution
  • Account Executive have Extensive International experience
  • Access policy wording specialists and terms negotiation
  • Long-term Partnering Arrangements

How We Work

We created a highly effective six-stage process tailored respectfully to the client needs. From the initial discussion to completing the paperwork, through to global implementation and on-going support, you will experience flexibility, creativity, and the utmost professionalism.

01

Consultation

- Risk assessment
- H.R & financial impact analysis
- Tailored risk guidelines
- Proposal presentation

02

Request Quotation

- Compile census
- Acquire quotations
- Analyse proposals & create report
- Discuss alternatives & feedback

03

Implementation

- Evaluate budget versus proposal
- Decision to proceed
- Policy setup
- Documentation delivery

04

Support

- Add & remove employees
- Monitor balances & advise
- Timely renewal process initiation
- Insurance market updates

05

Claims Assistance

- Treatment guarantee
- Emergency support
- Dispute resolution

06

Cost Control

- Reassess risk requirements
- Reassess insurance market
- Analyse & report recommendations

Client Results

We share our client's ambitions. We understand their needs and deliver results—focusing on strategic objectives. The results below indicates a few examples of how we’ve helped clients realize their goals:

Contact

Interested in how we could help with your business? We would love to talk to you. We are located in Malaysia in the GMT+8 timezone.