Solutions

Direct Health is an innovative professional services firm specializing in risk management and international insurance solutions for companies operating in emerging markets.

Swedish Affinity GroupMedical Insurance

Direct Health understands your business has specific needs. We listen, and work with you to design a solution to meet your needs, and can implement a global solution if required.

What We Do

We provide Country specific, Regional or Global Medical insurance programs for your internationally mobile employees. We can provide a medical benefits program to cover expatriate staff located anywhere in the world, and can include Emergency Medical Evacuation.

  • Can cover Pre-Existing Medical Conditions
  • Major Medical coverage or added benefits such as general practitioners, specialists, tests, diagnostic scans, maternity and dental
  • Standard plan or tailored coverage
  • Specialty plans in certain industries (Industry Specific Policies available)
  • Cover in high risk Countries
  • Stop Loss policies for companies self-insuring smaller claims
  • Wellness programs available

Professional Service

Human Capital specialists need to know the international medical cover they provide to their international assignees abroad provides adequate cover and is simple to use. We provide policies that can cover all your international assignees in multiple countries, providing worldwide cover, 24-7-365, including cover in their home country.

Our Service & Support For Policy Administrators:


  • Provide Clear Information & Simple Processes
  • On-going Membership Support
  • Timely Renewal Process
  • Periodic Risk and Insurance Market Reviews
  • Cost Control Analysis & Recommendations

Our Service & Support For Members

  • Emergency Medical Provider Support
  • Claim Dispute Resolution
  • On-going Benefits Advice
  • Claims Assistance
  • Wellness programs

Capabilities

We provide a wide range of insurance consultation services and protection policies to a wide diversification on industry sectors and employers. From International Schools, Marine, Energy & Mining risks to SMEs and Multi-National firms. We assist in all aspects of consultation, implementation and support, from benefit design to benchmarking and the analysis of outsourcing and compliance.

Partner With Direct Health

  • Single point of contact for a broad range of services and policies.
  • Seamless integration of all health care and other benefits programmes
  • Access to world-class consulting and brokerage services
  • Claims assistance & Dispute Resolution
  • Account Executive have Extensive International experience
  • Access policy wording specialists and terms negotiation
  • Long-term Partnering Arrangements

How We Work

We created a highly effective six-stage process tailored respectfully to the client needs. From the initial discussion to completing the paperwork, through to global implementation and on-going support, you will experience flexibility, creativity, and the utmost professionalism.

01

Consultation

- Risk assessment
- H.R & financial impact analysis
- Tailored risk guidelines
- Proposal presentation

02

Request Quotation

- Compile census
- Acquire quotations
- Analyse proposals & create report
- Discuss alternatives & feedback

03

Implementation

- Evaluate budget versus proposal
- Decision to proceed
- Policy setup
- Documentation delivery

04

Support

- Add & remove employees
- Monitor balances & advise
- Timely renewal process initiation
- Insurance market updates

05

Claims Assistance

- Treatment guarantee
- Emergency support
- Dispute resolution

06

Cost Control

- Reassess risk requirements
- Reassess insurance market
- Analyse & report recommendations

Client Results

We share our client's ambitions. We understand their needs and deliver results—focusing on strategic objectives. The results below indicates a few examples of how we’ve helped clients realize their goals:

Contact

Interested in how we could help with your business? We would love to talk to you. We are located in Malaysia in the GMT+8 timezone.